Route Package Protection

Cali Raised LED is proud to partner with Route, the leader in package protection and tracking solutions. 

Route is a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers, dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery.

By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.

*Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 (20 for international) days and within 30 days from the last checkpoint.

Haven’t downloaded the app yet? Download here

Purchased Route+ and need to file a claim? File here

Route’s terms and conditions are listed here: https://route.com/terms-and-conditions/.


Note: This is not a Cali Raised LED manufactured product, this is from a 3rd Party distributor. This product will be shipped directly from them.


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