Under no circumstances will Cali Raised LED share any of your contact information with any other companies or agencies. Any information you provide through our website or our social media pages will remain strictly confidential. Your information is used exclusively by Cali Raised LED for order and marketing purposes only.
The Cali Raised LED name and logos are trademarks of Cali Raised LED, and the information in this site is protected by copyright. You may only use the information, text or graphics contained in this site for your personal use and may not reproduce, adapt or publish it, in whole or in part, for any purpose without the express consent of Cali Raised LED
Cali Raised LED has made every effort to ensure the accuracy of the information contained in this site but does not accept liability for errors or omissions.
RETURNS
Products purchased from Cali Raised LED can be returned for any reason within 30 days of purchase. All returned items must be in new, resalable condition and include original packaging and all hardware and accessories. The return shipping cost is the responsibility of the customer and a 20% restocking fee will apply. (If the product has been mounted or used it is not in new, resalable condition and will incur a 25% restocking fee) Items that were customized to ANY degree are not eligible for return. Return shipping costs are the responsibility of the customer. If the returned products are not in new, resalable condition – a repackaging, restocking, and/or damaged goods fee of up to 30% of the product value may be deducted from the refund. We strongly urge you to repackage the products with care. Please note: if you return an item and did not originally pay shipping costs, the original shipping cost incurred by Cali Raised LED will be deducted from your refund. Returns are processed in 5-7 business days after the package arrives at our facility. A refund will be processed, and you will receive a confirmation by email. If you’d like to exchange your items for something else, please return them to us for a refund and place a new order for the product you want at the same time.
ALL RETURNS MUST BE SENT TO THE FOLLOWING ADDRESS AND MUST INCLUDE A PRINTED COPY OF ORDER CONFIRMATION:
CALI RAISED LED
ATTN RETURN (INCLUDE ORDER #)
5216 David Strickland Rd
Ft Worth, TX 76119
*Please note. Products that are sent back without proper information will not be credited for a refund.
ORDER CANCELLATIONS
You have 24 hours to cancel an order to avoid a fee.
After 24 hours if you would like to cancel your order the amount will be subject to a cancellation fee. If you have any questions feel free to contact us by phone or email.
Cali Raised LED
5216 David Strickland Rd
Ft Worth, TX 76119
For Customer Service, Start a Chat or Click HERE
For Business Inquiries: info@caliraisedled.com
M-F 8AM-5PM Central Time
© 2020 Cali Raised LED.
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