Shipping Policy

Thank you for visiting and shopping at Cali Raised LED. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders may be shipped or delivered on weekends but not on holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
 
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. 
Shipment method Estimated delivery time Shipment cost
USPS & UPS Standard 3-5 business days Free
UPS Two Days 2 business days Call to get estimate
UPS Overnight * 1-2 business days Call to get estimate
UPS Freight ** (residential)  10-14 business days See rock sliders product page for exact price
Central Freight ** (commercial)

* Overnight delivery is only available for orders with delivery addresses within the continental United States.
** For Tacoma & Tundra rock slider shipments only, 4Runner rock sliders ship through UPS Ground, check the rock sliders page for exact pricing.
Delivery delays can occasionally occur.
 
Shipment to P.O. boxes or APO/FPO addresses
Cali Raised LED ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
 
Shipment confirmation & Order tracking 
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
Freight shipments for large items do not have a tracking number. Check on estimated lead time and contact customer service for an updated shipping status.
 
Damages
We recommend adding Route+ package protection at checkout to fully cover your package from the time it leaves our facility to the time it’s in your hands. When you add Route+, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise.
Please save all packaging materials and damaged goods before filing a claim.
 

International Shipping Policy

We offer convenient shipping to over 90 countries. The exact shipping and handling amount for your entire order will be calculated and displayed during Checkout.
Please be aware that your countries sales/import taxes may not be included at Checkout and there may be an additional cost upon receiving the item(s) into the country.
Opportunities to save on shipping and handling, if ordering to:  
Customs, Duties and Taxes
Cali Raised LED is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
 
Shipment processing time
All orders are processed within 2-3 business days. Orders may be shipped or delivered on weekends but not on holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
 
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
Freight shipments for large items do not have a tracking number. Check on estimated lead time and contact customer service for an updated shipping status.
 
Damages
We recommend adding Route+ package protection at checkout to fully cover your package from the time it leaves our facility to the time it’s in your hands. When you add Route+, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise.
Please save all packaging materials and damaged goods before filing a claim.
 

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.