Returns

RETURNS:

Products purchased from Cali Raised LED can be returned for any reason within 30 days of purchase. All returned items must be in new, resalable condition and include original packaging and all hardware and accessories. The return shipping cost is the responsibility of the customer and a 10% restocking fee+ original shipping cost incurred by Cali Raised LED will be applied. Items that were customized to ANY degree are not eligible for return. Return shipping costs are the responsibility of the customer. If the returned products are not in new, resalable condition – a repackaging, restocking, and/or damaged goods fee of up to 30% of the product value may be deducted from the refund. We strongly urge you to repackage the products with care. Returns are processed in 5-7 business days after the package arrives at our facility. A refund will be processed, and you will receive a confirmation by email. If you’d like to exchange your items for something else, please return them to us for a refund and place a new order for the product you want at the same time. 

 

ALL RETURNS MUST BE SENT TO THE FOLLOWING ADDRESS AND MUST INCLUDE A PRINTED COPY OF ORDER CONFIRMATION: 

CALI RAISED LED

ATTN RETURN (INCLUDE ORDER #)

5216 David Strickland Rd

Ft Worth, TX 76119

 

*Please note. Products that are sent back without proper information will not be credited for a refund.