Cali Raised LED is proud to partner with Route, the leader in package protection and tracking solutions.Ā
Route is a mobile app that allows you to visually trackĀ allĀ of your online orders in one place. No need to dig through your email for tracking numbers, dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery.
By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
*Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 (20 for international) days and within 30 days from the last checkpoint.
Havenāt downloaded the app yet?Ā Download here
Purchased Route+ and need to file a claim?Ā File here
Routeās terms and conditions are listed here:Ā https://route.com/terms-and-conditions/.